We have a policy of fun. Here at Growing Great Grins, we want every child who comes in to feel so excited and at home that they would feel comfortable asking any of our team for a hug or a high five. We want our families to look forward to coming because they know that their children will not only receive exceptional, state-of-the-art dental care, but they will also be loved and looked after as if each child is our own; because when they are here we feel like they are our own. We understand that each family is giving us a sacred trust, their child, and we want to love them and help them experience top quality dental care while feeling safe and having fun!
At Growing Great Grins, we feel strongly about treating each child and family as unique, making suggestions for treatment based on the best interest of that child and family, not the best interest of the insurance company. If services we recommend are completely covered by your insurance plan, we all do a happy insurance-coverage dance. If services we recommend are partially covered by your insurance plan we will get an estimate from your insurance company so we can discuss all the financial options open to your family. If your child needs/would benefit from treatment which your insurance company chooses not to cover, we are happy to offer many options to help make treatment affordable for your family. We are committed to helping any family be able to come and work with our amazing team. To learn how our office works with your insurance plan please call our team. We are always happy to help you understand your benefits.
Can I Come Back with My Child During their Visit?
Both Dr. Ragsdale and Dr. Blackburn want to make your family as comfortable as possible. After having tried both ways - always having parents accompany their children and very rarely having parents come along - they have found that most children are less stressed and have a better experience when they proceed through their dental journey in the loving care of the wonderful team at our office. That being said, if you are uncomfortable with your child taking this journey without you, the Drs. will be happy to have you accompany your child.
For treatment, many children experience some level of anxiety. We have found that most children respond better to a single person helping them understand, accept, and even enjoy their treatment. This is why we ask that you allow your child to have this experience with the doctor. If you are not comfortable with that situation, we would ask that when you accompany your child you allow the dentist to take the lead during the appointment so that your child is able to focus on a single voice. During sedation visits this is especially important.
Parents are always invited back for the exam after their children's cleaning and for the visits for their very young children (usually ages 2-3 and under). This allows Dr. Ragsdale and Dr. Blackburn to chat with you and discuss any findings from the exam so you can evolve a treatment plan together.
Both Dr. Ragsdale and Dr. Blackburn have had extensive training and clinical experience in pediatric dentistry, with specific attention to child psychology, behavior guidance, and dentistry for special needs patients. The wonderful staff here will assist them in helping your child to not only feel at ease, but to have fun!
We hope you decide that you are comfortable having your children experience their dental journey with our staff and allow us to build that relationship of trust and independence with them.
At Growing Great Grins we are committed to making sure that your family’s private health information remains private. To that end if you have chosen to accompany your child back for their cleaning, we may occasionally ask you to temporarily leave your child’s side and move to our long bench couch at the opening of the hygiene area so that we can do an exam with another family and keep that visit private. Please understand that we are not trying to separate you and your child, as soon as Dr. Blackburn or Dr. Ragsdale has finished talking to that family, we will welcome you back beside your child. If you are not comfortable watching your child from our couch area, please let the team know and we can pause your child’s appointment and have them accompany you until the other family’s exam and discussion are complete.
Our business is to serve your family, but at the end of the day it is still a business. We work our hardest every day to try and give each family the time and attention they need and deserve while also moving the schedule along so that no family has to wait for longer than necessary. It is a difficult, delicate dance, but one that our team takes seriously. We ask that just as we work to respect your time, you also respect ours. When we set aside time in our schedule for your family, we are integrating you into a delicate choreography designed to have our day flow but also be productive enough to keep our “dance studio” going. We understand that life intervenes in the best of plans, but when you cancel an appointment at the last minute, our “delicate dance” is thrown off. A hole opens up in the schedule which it is difficult or impossible to fill, even when we have families who would have loved to have that appointment slot. When you give us 24-48 hours, we have the opportunity to call one of our families who are trying to get an earlier appointment and give them the opportunity to be seen. We will work with your family as much as we can, but for last minute cancellations there may be a cancellation charge.
Consent for Treatment
If someone other than your child’s legal guardian will be bringing them to any future appointment, a notarized note from you giving permission for that person to consent for dental treatment is required. We have two notary publics on staff and will be happy to provide that service to you at no charge!